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Topic Title: Beta testing program
Topic Summary: Beta testing program that customers can subscribe to
Created On: 03/27/2018 02:24 AM
Status: Read Only
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 03/27/2018 02:24 AM
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JurgenWolf
Student (5-19 posts)

Posts: 12
Joined: 02/17/2015

Hi,

I would like to know if there is some sort of beta testing program that customers can take part in for updates, patches or new versions?

I think that the willingness of customers to update and help test the software should not be overlooked or underestimated.

This should help facilitate a more rapid release cycle (if possible) and to potentially help avoid major issues such as the "The process cannot access the file because another process has locked a portion of the file" issue before actual formal release of patches.

If there isn't a formal program can an official request be put in for HelpSystems to implement this?
 03/27/2018 12:32 PM
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Ricardo Castaneda
HelpSystems

Posts: 3424
Joined: 01/11/2008

Hello,

We do have an A-team that matches the request you put in. You can send an email to our support box (Automate.Support@helpsystems.com) if you would like to join.

-------------------------

Ricardo Castaneda | Principal Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700
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