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Automate
AM11	11.0.6.11

AutoMate
AM10	10.7.0.3
AM9	9.0.5.4
AM8	8.0.9.0
AM7	7.1.3.0
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AME11	11.0.6.11

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2.2

Topic Title: Calendar doesnt populate tasks after upgrade
Topic Summary: Migration from 10 to 11 problems
Created On: 10/13/2017 12:58 PM
Status: Read Only

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10/13/2017 12:58 PM
KennethLewis Student (5-19 posts) Posts: 7 Joined: 03/31/2016	When migrated tasks are enabled they dont appear in the calendar view, or they appear as hex code. SOmetimes they will appear, but if you migrate to another screen (ie Dashboard) and go back the calendar gives a hex code only. Refresh has no effect. SMC on my local machine doesnt show calendar at all except for a few times.
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10/16/2017 12:53 PM
Alex Escalante HelpSystems Posts: 871 Joined: 02/26/2014	Hello Kenneth, Are you running the latest version of 11? or 11.0.1? Is it possible to show a screenshot of the "hex code"? Is this the only version of 11 that you have ran or was it working previously on a different version? thank you! ------------------------- Alex Escalante \| Support Analyst AutoMate \| Division of HelpSystems HelpSystems, LLC \| T: +1.213.738.1700 \| F: +1.213.738.7665
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10/16/2017 01:01 PM
KennethLewis Student (5-19 posts) Posts: 7 Joined: 03/31/2016	I am running the latest version of 11. I am migrating from 10.4.2 and Everything on the previous version is still active and running fine. I will not shut it off until I know 11 is stable.
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10/17/2017 04:19 PM
Devin Cannon HelpSystems Posts: 398 Joined: 03/17/2016	Hi Kenneth, I will work with you through the open support ticket for this issue. ------------------------- Devin Cannon \| Support Analyst AutoMate \| Division of HelpSystems HelpSystems, LLC \| T: +1.213.738.1700 \| F: +1.213.738.7665
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05/16/2018 11:34 AM
InformationTechnology Student (5-19 posts) Posts: 13 Joined: 11/30/2006	My calendar stopped working with the upgrade to 11.0.5.8. Sent an email to support Friday (5 days ago) but haven't heard from anyone yet.
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05/16/2018 11:50 AM
Ricardo Castaneda HelpSystems Posts: 3424 Joined: 01/11/2008	Hello, We do apologize for the delayed response, we will be opening a Case and reaching out to you shortly. ------------------------- Ricardo Castaneda \| Principal Support Analyst AutoMate \| Division of HelpSystems HelpSystems, LLC \| T: +1.213.738.1700
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05/16/2018 12:04 PM
InformationTechnology Student (5-19 posts) Posts: 13 Joined: 11/30/2006	That would be great. Thank you
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AutoMate Discussion » AUTOMATE » Automate 11 » Calendar doesnt populate tasks after upgrade

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