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Topic Title: Download from sftp error
Topic Summary:
Created On: 04/20/2018 02:17 AM
Status: Read Only
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 04/20/2018 02:17 AM
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Student (5-19 posts)

Posts: 8
Joined: 09/26/2017


I have a task that is downloading 1 file each day from a sftp server.
The file is downloaded fine but the task stops after and cast an error

Error message: FTP failed (Error : The message [/Outbound/BFile_20180418.txt] is not extractable!)

Why do I get a error when the file is downloaded ok?
How can i get rid of this error?

Task Steps: (Right click, Select All, Copy to copy to the clipboard. Steps can then be pasted into the AutoMate Task Builder)
 04/25/2018 10:16 AM
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Alex Escalante

Posts: 871
Joined: 02/26/2014

Hello Christian,

Are you able to download this file without issue from either FileZilla or WinSCP?

Is it only this file, or type of file that gives the error? Is it possible to add a "Fake file" to see if you get the same result?



Alex Escalante | Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700 | F: +1.213.738.7665
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