![]() |
![]() |
We are currently migrating this forum over to our HelpSystems domain. Please post all new threads in our new HelpSystems Community Portal. |
![]() |
|
![]() |
AutoMate Discussion | ![]() |
help :
faq :
home
|
||
Latest News:
|
latest topics : statistics |
Topic Title: AM11 memory leak/memory creep Topic Summary: Created On: 05/27/2018 06:25 PM Status: Read Only |
Linear : Threading : Single : Branch |
![]() |
![]()
|
![]() |
|
AM11 11.0.5.8 AMTS grows in memory usage by about 0.1MB per second while our tasks are running until it exhausts memory on the machine and everything stops. It does it even if we run a basic task, such as the attached, on its own - running this task utilises a further 3MB of memory every 15 times it is run. When we turn off task triggering and wait, the memory utilised is not returned and AMTS just continues to occupy resources. The only way to resolve the issue is to restart. It looks to be churning through about 1GB-1.5GB of memory per day.
Task Steps: (Right click, Select All, Copy to copy to the clipboard. Steps can then be pasted into the AutoMate Task Builder) |
|
|
|
![]() |
|
Hello Jason,
We have just released Automate 11 version 11.0.6.11. Have you been able to test this issue in our latest release? ------------------------- ![]() Ricardo Castaneda | Principal Support Analyst AutoMate | Division of HelpSystems HelpSystems, LLC | T: +1.213.738.1700 |
|
|
|
![]() |
|
Same issue exists on 11.0.6.11
|
|
|
|
![]() |
|
Hello Jason,
Would it be possible to set-up a GoToAssist session where we can take a closer look at this issue? If this is possible please send an email over to AutoMate.Support@helpsystems.com with a list of your availability. Note: Please reference this forum thread in your email. ------------------------- ![]() Ricardo Castaneda | Principal Support Analyst AutoMate | Division of HelpSystems HelpSystems, LLC | T: +1.213.738.1700 |
|
|
|
![]() |
|
I too am seeing this issue with about the same rate of memory leak described here. While we're still on 11.0.2.22, I don't want to go through the process of upgrading until I know this issue has been resolved, as we are not seeing any other bug fixes that affect us at this time.
AM: 11.0.2.22 Win: Server 2016 Standard Michael D. Shook | Administrator - Supporting Systems & Architecture | http://www.barrettdistribution.com | mshook@barrettdistribution.com | 703.891.4190 | Eastern Time Zone ------------------------- Michael D. Shook | Sr. EDI Analyst | http://www.barrettdistribution.com | mshook@barrettdistribution.com | 703.891.4190 | Eastern Time Zone |
|
|
|
![]() |
|
Hello Michael,
Would it be possible to set-up a GoToAssist session where we can take a closer look at this issue? If this is possible please send an email over to AutoMate.Support@helpsystems.com with a list of your availability. Note: Please reference this forum thread in your email. ------------------------- ![]() Justin Aucoin | Support Analyst AutoMate | Division of HelpSystems HelpSystems, LLC | T: +1.213.738.1700 | F: +1.213.738.7665 |
|
|
AutoMate Discussion
» AUTOMATE » Automate 11
»
AM11 memory leak/memory creep
|
![]() |
FuseTalk Enterprise Edition v4.0 - © 1999-2021 FuseTalk Inc. All rights reserved.