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Topic Title: Disable / Enable Task
Topic Summary:
Created On: 07/10/2018 06:28 AM
Status: Read Only
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 07/10/2018 06:28 AM
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MatthiasSpitzhorn
Journeyman (50-99)

Posts: 71
Joined: 07/27/2005

I use in Version 10 the function to enable / disable a task.
But this function didn't work with version 11.

Attached are three screenshots.

First one the screenshot that i couldn't choose the taskname. But on the system are over 120 task's (This works fine in version 10).

Second one, i type in manually the string for an existing task. Here are:
'activ_server\T-Systems\Akkreditive'
I run this step in the debug mode. and get the error:
ATL file not found or loaded.

Third screenshot, here are the location from the atl file. This is the standard location no changes.

How could i solve this issues.

/Matthias

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 07/11/2018 06:34 AM
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MatthiasSpitzhorn
Journeyman (50-99)

Posts: 71
Joined: 07/27/2005

This error is a security setting on the server. The Admin User has not the full ADMIN Rights from the policys.

We tested this issue on a standard server windows 2016. An d it works fine.

/Matthias
 07/12/2018 02:24 PM
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Ricardo Castaneda
HelpSystems

Posts: 3424
Joined: 01/11/2008

Hello Matthias,

Would it be possible to set-up a GoToAssist session where we can take a closer look at this issue? If this is possible please send an email over to AutoMate.Support@helpsystems.com with a list of your availability.

Note: Please reference this forum thread in your email.

-------------------------

Ricardo Castaneda | Principal Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700
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