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Topic Title: SQL Connection - close action error
Topic Summary:
Created On: 12/05/2017 06:37 AM
Status: Read Only
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 12/05/2017 06:37 AM
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JamesLankford
Artisan (200-499)

Posts: 369
Joined: 11/26/2012

Discovered another issue after converting a v10 task to v11. This particular task opens a SQL Connection to a database and executes some action. At the end of the task, a Close SQL Connection action is executed. On the Error Causes tab, I have 'All except selected' option set, and the 'Session could not be found.' option selected.

In v10, the action will not generate an error when executing this action if the session is not open. In v11, it seems to ignore it and generates the error anyway - 'Session <sessionName> not found.'

Nothing major for us, just wanted to report it. As a work-around/fix, I simply went to the On Error tab and set the 'After error event:' option to 'Continue to next step.'



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 12/05/2017 01:18 PM
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Justin Aucoin
HelpSystems

Posts: 360
Joined: 02/15/2016

Hi James,

We have verified the issue and will be submitting a bug report shortly. Another workaround would be to select the error cause option Selected problems, and leave the 'Session could not be found" error un-selected.

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Justin Aucoin | Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700 | F: +1.213.738.7665
 12/05/2017 01:22 PM
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JamesLankford
Artisan (200-499)

Posts: 369
Joined: 11/26/2012

Good to know - thanks for the response!



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 12/08/2017 09:54 AM
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Justin Aucoin
HelpSystems

Posts: 360
Joined: 02/15/2016

Hello James,

We apologize for the delay regarding this case.

This issue has been verified and assigned a bug number #23598. We hope to correct this issue in an upcoming release of the software. You will be notified when the solution is available via email.

Please let us know if you have any questions or concerns.

Thank you for your help and patience.

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Justin Aucoin | Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700 | F: +1.213.738.7665
 12/08/2017 09:56 AM
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JamesLankford
Artisan (200-499)

Posts: 369
Joined: 11/26/2012

You're welcome - thanks for the update!



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