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Topic Title: Error email notifications don't include workflow
Topic Summary: Same task is used in many workflows, if it fails, which workflow was it running for?
Created On: 03/07/2018 11:58 AM
Status: Read Only
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 03/07/2018 11:58 AM
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Journeyman (50-99)

Posts: 65
Joined: 09/21/2015

Since upgrading to v11.02, we have been getting random errors about a portion of the file is locked. If this error occurs in a task that we use in several workflows, it is difficult to determine which workflow is failed.

Is there any way to include the workflow into the email notification?
This report is to inform you that an AutoMate Task step has failed to execute properly:

Task name: Get SOP Reference
Step number: 5
Time of error: 3/7/2018 9:08:54 AM
Error message: The process cannot access the file because another process has locked a portion of the file.

Computer name: WDC1BPACORE01
 03/08/2018 05:06 AM
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Apprentice (20-49)

Posts: 42
Joined: 11/14/2014

I put in a feature request (21124) for this quite a while back. To work around this, I created a failure handling task that I've embedded in every workflow. Every task in our workflows has a failure link to the failure handling task, and I've turned off the step failure emails for all tasks except that failure handling task.

This task then queries the database for any failures that occurred for the current transaction, and reports all of them in an email.

I responded to a similar post on this a while back, and embedded the AML there:
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