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Topic Title: FTP Error : End of file
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Created On: 08/30/2012 05:55 AM
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 08/30/2012 05:55 AM
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Apprentice (20-49)

Posts: 26
Joined: 12/19/2011

Over the past two days, we had one of our workflows fail and throw the same error both times. This workflow contains a task that encrypts and sends a file via FTP to a third party client.

Both of the failures threw the following error:
"FTP Error : End of file"

I looked through the help documentation but couldn't find out what this error means from a technical standpoint. What exactly is Automate saying here? What is causing the task to fail?

I've attached a text file that contains the steps that connect to the FTP site, upload the file, and log off. We are capturing any errors in a variable we have defined called ErrorMsg.

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 08/31/2012 02:24 PM
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Leonard Amabile

Posts: 5454
Joined: 05/15/2007

Hi Matthew,

We are currently researching the issue and will provide an update as soon as possible.

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Leonard Amabile | Director, Cross Platform Support
AutoMate | InterMapper | Skybot | Divisions of HelpSystems
T: +1.213.738.1700 | F: +1.213.738.7665
 09/04/2012 11:16 AM
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Ricardo Castaneda

Posts: 3424
Joined: 01/11/2008

Hi Matthew,

Would it be possible for you to provide the FTP log from BPA for further review?

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Ricardo Castaneda | Principal Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700
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