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Topic Title: Agent offline
Topic Summary: Dropping connection
Created On: 03/12/2013 05:25 AM
Status: Read Only
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 03/12/2013 05:25 AM
User is offline View Users Profile Print this message

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Michael Priddy
Artisan (200-499)

Posts: 256
Joined: 09/09/2005

Agent goes offline, but still shows active on SMC

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Michael Priddy - AutoMate Beta Tester
Windows Server 2003 / XP SP3, 7/ 8/10 Server 2008/2012/2014
BPA Version : 10.5.0.56
 03/12/2013 06:38 AM
User is offline View Users Profile Print this message

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Leonard Amabile
HelpSystems

Posts: 5454
Joined: 05/15/2007

Hi Michael,

I noticed that you posted a similar thread with BPA9. Was this meant for the BPA9 forum or are you experiencing the issue with BPA7 as well?



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Leonard Amabile | Director, Cross Platform Support
AutoMate | InterMapper | Skybot | Divisions of HelpSystems
T: +1.213.738.1700 | F: +1.213.738.7665
 03/27/2013 04:14 AM
User is offline View Users Profile Print this message

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Michael Priddy
Artisan (200-499)

Posts: 256
Joined: 09/09/2005

Seeing it in 7 and 9.

 Category Survey


-------------------------
Michael Priddy - AutoMate Beta Tester
Windows Server 2003 / XP SP3, 7/ 8/10 Server 2008/2012/2014
BPA Version : 10.5.0.56
 03/27/2013 06:50 AM
User is offline View Users Profile Print this message

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Leonard Amabile
HelpSystems

Posts: 5454
Joined: 05/15/2007

Hi Michael,

Other than the agents going offline, are there error messages associated with the agents or the server? I need the specific errors if there are any.




 Category Survey


-------------------------

Leonard Amabile | Director, Cross Platform Support
AutoMate | InterMapper | Skybot | Divisions of HelpSystems
T: +1.213.738.1700 | F: +1.213.738.7665
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