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Topic Title: Agent offline Topic Summary: Dropping connection Created On: 03/12/2013 05:25 AM Status: Read Only |
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 03/12/2013 05:25 AM
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Agent goes offline, but still shows active on SMC
------------------------- Michael Priddy - AutoMate Beta Tester Windows Server 2003 / XP SP3, 7/ 8/10 Server 2008/2012/2014 BPA Version : 10.5.0.56 
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03/12/2013 06:38 AM
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Hi Michael,
I noticed that you posted a similar thread with BPA9. Was this meant for the BPA9 forum or are you experiencing the issue with BPA7 as well?
-------------------------  Leonard Amabile | Director, Cross Platform Support AutoMate | InterMapper | Skybot | Divisions of HelpSystems T: +1.213.738.1700 | F: +1.213.738.7665 |
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03/27/2013 04:14 AM
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Seeing it in 7 and 9.
------------------------- Michael Priddy - AutoMate Beta Tester Windows Server 2003 / XP SP3, 7/ 8/10 Server 2008/2012/2014 BPA Version : 10.5.0.56
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03/27/2013 06:50 AM
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Hi Michael,
Other than the agents going offline, are there error messages associated with the agents or the server? I need the specific errors if there are any.
------------------------- Leonard Amabile | Director, Cross Platform Support AutoMate | InterMapper | Skybot | Divisions of HelpSystems T: +1.213.738.1700 | F: +1.213.738.7665 |
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