Our company just switched to Microsoft BPOS and I am trying to get our tasks that send emails back up and runing. Has anyone had any experence with this?

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Hi Marc,

What happens when you try to send email? Wwre there any error messages, and if so would you bne able to copy-paste them in a reply?

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- Rick Johnson
Network Automation

There were no errors reported but the emails were not sent. I have found a work around.

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Hi Marc,

It does appear that one would need to use a non-Exchange protocol until we release an update.

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- Rick Johnson
Network Automation

How did you work around it?

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Is an update going to be made to fix this? I am runinng into same problem.

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Hi Richard,

There will be a software update to fix this issue for version 8. There are not any planned updates for version 7, unfortunately.

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- Rick Johnson
Network Automation

Is the fix out for this?

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Hi Phil,

The current release of BPA8 already supports Microsoft BPOS. Unfortunately, there won't be any corrections made in BPA7 for this support.

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Leonard Amabile | Director, Cross Platform Support
AutoMate | InterMapper | Skybot | Divisions of HelpSystems
T: +1.213.738.1700 | F: +1.213.738.7665

Edited: 09/07/2011 at 03:14 PM by Leonard Amabile

in 8 how do I set it up to work with BPOS?

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Hi Phil,

Thank you for your post. Do you have Automate 8 or BPA Server 8? We would need more information as to how you want Automate/BPA Server to work with BPOS.

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Liz Casale
Technical Support Representative
(213) 738-6966
Network Automation, Inc.

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AM5 5.5.5.1; AM6 6.2.8.0; AM7 7.1.3.0; AM8 8.0.9.0; AM9 9.0.3.4
BPA7 7.1.3.0; BPA8 8.0.9.0; BPA9 9.0.3.4

We have BPA server 8. Can we set the default email setting to some how work with BPOS? Or what are the options. In 7 I had to set the settings for each email to be sent for it to work.

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Hi Phil,

Would it be possible for you to show us the settings you are using in BPA 7 for it to use BPOS? You should be able to add the BPOS settings the same way you did to BPA 7. Any screen shots you can attach to this post would be helpful.

We may need to schedule a GoToAssist session to review the settings on your machine. Please send an email to support@networkautomation.com to schedule a GoToAssist session.

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Liz Casale
Technical Support Representative
(213) 738-6966
Network Automation, Inc.

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AM5 5.5.5.1; AM6 6.2.8.0; AM7 7.1.3.0; AM8 8.0.9.0; AM9 9.0.3.4
BPA7 7.1.3.0; BPA8 8.0.9.0; BPA9 9.0.3.4

This is how I am able to send emails in BPA 7 with BPOS and still use the default settings, but they way I have it now it does send emails if a workflow fails. I have to have the password set in the advanced tab to send emails for some reason.

I have tried just setting the default and then doing a test email to myself and it doesn't work. The password for the authentication needs to be set.

 

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Hi Phil,

A GoToAssist session will be needed. Please send an email with your availability to support@networkautomation.com.

Category Survey AutoMate BPA Server 7 version: Windows version:

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Ricardo Castaneda | Principal Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700