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Topic Title: Agent Logged Off ??
Topic Summary: Agent running but unable to run WF - "failed because the agent is logged off"
Created On: 09/27/2011 11:48 AM
Status: Read Only
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 09/27/2011 11:48 AM
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Expert (100-199)

Posts: 172
Joined: 03/06/2006


I installed an Agent ( on a Win 2008 machine and while the MC shows it is registered and I see the Agent running, it is not showing up in the System tray and when I attempt to run a WF using this Agent, I get the message "failed because the agent is logged off and could not be logged on"

Please advise.

Thank you very much!

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 09/27/2011 12:03 PM
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Leonard Amabile

Posts: 5454
Joined: 05/15/2007

Hi Akiva,

Are there any messages referencing the agent in event viewer? Is the agent service set to run as the LOCAL SYSTEM? Is there a reason why you are running A lot of agent issues have been addressed in the subsequent 7.1.X releases.

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Leonard Amabile | Director, Cross Platform Support
AutoMate | InterMapper | Skybot | Divisions of HelpSystems
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