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Topic Title: Automate 7 Error. Topic Summary: Automate BPA Agent Task Process has stopped working Created On: 03/20/2012 04:52 PM Status: Read Only |
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For the past few days,i had this problem where an error window will pop up stating:-
"Automate BPA Agent Task Process has stopped working" When i check the debug information,it shows that the application is AM7Task.exe. Please help. It will pop up every few minutes but weird,my automate task is still working without any problem.
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What version of Windows are you running? Are you running AM7 or BPA7 and what version of 7? Are there any error messages in Windows Event Viewer that reference Automate?
------------------------- ![]() Leonard Amabile | Director, Cross Platform Support AutoMate | InterMapper | Skybot | Divisions of HelpSystems T: +1.213.738.1700 | F: +1.213.738.7665 |
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Hi Leonard,
Version of window is windows server 2008 Running AM7. Error details:- Problem signature: Problem Event Name: APPCRASH Application Name: AM7Task.exe Application Version: 7.0.8.10 Application Timestamp: 00000000 Fault Module Name: AMEngine.dll Fault Module Version: 7.0.8.10 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 005ee8ca OS Version: 6.0.6002.2.2.0.1296.17 Locale ID: 1033 Additional Information 1: 4a5c Additional Information 2: 280f826dc9899dd62bee7e5a4f4eae9b Additional Information 3: 0773 Additional Information 4: bc428e1ac076bb0235138c7fd28325b0 now the problem is much more worst than i thought.If i did not close the error window,all of my automate task is not going to run. Please advise.
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You are running an old version of AM7. Please upgrade to the latest version v7.1.3.0 and let me know if the problem persists.
------------------------- ![]() Leonard Amabile | Director, Cross Platform Support AutoMate | InterMapper | Skybot | Divisions of HelpSystems T: +1.213.738.1700 | F: +1.213.738.7665 |
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ok..where and how can i upgrade to the latest version?
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Hello,
You have two options to download AutoMate 7 version 7.1.3. Option 1. You can logon to your account page at www.networkautomation.com and download the .exe for version 7.1.3. Option 2. You can visit the Main AutoMate 7 forum page. There you will find a link to the final version of AutoMate 7 version 7.1.3.
------------------------- ![]() Ricardo Castaneda | Principal Support Analyst AutoMate | Division of HelpSystems HelpSystems, LLC | T: +1.213.738.1700 |
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hi Ricardo,
I tried to download but failed.Turned out that my product maintenance is expired so i could not download the latest version of automate 7. I will sort that out later. Anyhow,i managed to solve the problem that i had earlier. After i had a quick scan on my server,i delete the registry of automate 7 task administrator then i restart automate 7. i have monitor automate 7 for a few days now,and it seems to be running OK without any problem. I think the error i had earlier was caused by a virus or something. Thank you for your attention and advise..
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Automate 7 Error.
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