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Topic Title: Tasks not executing
Topic Summary: Our Tasks do not run except in debug mode.
Created On: 02/22/2013 09:50 AM
Status: Read Only
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 02/22/2013 09:50 AM
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Student (5-19 posts)

Posts: 13
Joined: 04/08/2010

Windows 2008 Server
Event Viewer: Exception in WndProc

We began having issues with our Automate server yesterday in our Production environment. We have about 30 critical processing running on this server. The symptoms we are seeing starts with all triggers have stopped working. When we try to run a task by right clicking and pressing run it says it runs successfully, but does not actually execute any of the steps. The Task Events Log stopped logging yesterday and does not reflect any tasks we run manually or any that we trigger. If we move into a task and run it in debug mode, everything works fine. We have stopped and restarted the Automate service. This server has been running smoothly without issue for many months. Please be in touch as soon as possible. Thanks!

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 02/27/2013 10:39 AM
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Ricardo Castaneda

Posts: 3424
Joined: 01/11/2008

Hi Mark,

What are the sizes of the .txt files in the following location; C:\ProgramData\Network Automation\AutoMate 7

What types of triggers do you use?

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Ricardo Castaneda | Principal Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700
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