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Topic Title: Automate 7 - Trigger When Folder Added Not Working
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Created On: 03/06/2013 11:13 AM
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 03/06/2013 11:13 AM
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KevinLush
Expert (100-199)

Posts: 123
Joined: 04/05/2011

We are running Windows XP with Automate 7. We have a trigger set to look at \\ipaddress\folder1\folder2\folder3. We want the trigger to fire the task when it finds a new folder or file in there. However, no matter what we do or what we change, we get nothing. It has never fired.

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 03/06/2013 03:40 PM
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Leonard Amabile
HelpSystems

Posts: 5454
Joined: 05/15/2007

Hi Kevin,

What version of AM7 are you running? The file trigger requires user credentials in order to access network shares. The user credentials need to be sett in Task Administrator from System > Options > Service User.



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Leonard Amabile | Director, Cross Platform Support
AutoMate | InterMapper | Skybot | Divisions of HelpSystems
T: +1.213.738.1700 | F: +1.213.738.7665
 03/11/2013 11:10 AM
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KevinLush
Expert (100-199)

Posts: 123
Joined: 04/05/2011

We are using 7. I am not sure of the exact version as it is in a different building right now. We put the user credentials in but we don't use a domain. We use Novell network with no domain.

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 03/13/2013 09:01 AM
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Leonard Amabile
HelpSystems

Posts: 5454
Joined: 05/15/2007

Hi Kevin,

Please look at Bart's post in the following thread:

http://forums.networkautomatio...key=y&keyword1=novell

Is this how you are configured as well?



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AutoMate 7 version:
Windows version:


-------------------------

Leonard Amabile | Director, Cross Platform Support
AutoMate | InterMapper | Skybot | Divisions of HelpSystems
T: +1.213.738.1700 | F: +1.213.738.7665
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