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Topic Title: Tasks not triggered Topic Summary: Created On: 04/26/2013 04:29 PM Status: Read Only |
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 This question was answered by Liz Casale, on Tuesday, April 30, 2013 10:46 AM
Answer: Hi blumonde, We would suggest upgrading to our latest release of AM7 which is v7.1.3. AutoMate 7.1.3 One thing to look out for is whether or not there is a task stuck running. To do this, open the Windows Task Manager -> Processes -> Look for AMTask.exe. If one is present and you "end process" triggering should reactivate. | ||||
 04/26/2013 04:29 PM
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Hi folks,
We still use version 7.1.0.0 of Automate (no money to upgrade). It is installed on Windows 7. We scheduled several tasks to run at night time but none of them started. There were no errors. No logs. I even tested it by setting the trigger to start the task while watching it and nothing happened. Any suggestions or hotfix for this bug? Thanks in advance. Regards, blumonde
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04/29/2013 11:36 AM
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Hi blumonde,
We would suggest upgrading to our latest release of AM7 which is v7.1.3. AutoMate 7.1.3 One thing to look out for is whether or not there is a task stuck running. To do this, open the Windows Task Manager -> Processes -> Look for AMTask.exe. If one is present and you "end process" triggering should reactivate.
------------------------- Liz Casale Technical Support Representative (213) 738-6966 Network Automation, Inc. -------------------------------------------------------------------------------- AM5 5.5.5.1; AM6 6.2.8.0; AM7 7.1.3.0; AM8 8.0.9.0; AM9 9.0.3.4 BPA7 7.1.3.0; BPA8 8.0.9.0; BPA9 9.0.3.4 |
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04/30/2013 10:45 AM
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Hi Liz,
Your suggestion fixed it (task manager). Thank you very much. Regards, blumonde
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04/30/2013 10:50 AM
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Your welcome BluMonde.
------------------------- Liz Casale Technical Support Representative (213) 738-6966 Network Automation, Inc. -------------------------------------------------------------------------------- AM5 5.5.5.1; AM6 6.2.8.0; AM7 7.1.3.0; AM8 8.0.9.0; AM9 9.0.3.4 BPA7 7.1.3.0; BPA8 8.0.9.0; BPA9 9.0.3.4 |
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Tasks not triggered
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