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Topic Title: Agent is not connecting
Topic Summary:
Created On: 03/04/2014 03:10 PM
Status: Read Only
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 03/04/2014 03:10 PM
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KumarParameswaran
Expert (100-199)

Posts: 127
Joined: 10/10/2012

Running on agent 'APP-1' failed because: Task could not start because the specified interactive session (session "0") could not be located.

Thanks



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AutoMate 7 version: 7.1.3
Windows version: Windows 2003 R2
 03/04/2014 04:36 PM
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Valentineo McGowan
HelpSystems

Posts: 766
Joined: 09/03/2013

Hello Kumar,

Thank you for allowing us to assist you over a Go To Assist session to resolve your issue.
As you know a specific user should never be assigned to the log on properties of AutoMate or BPA Server 9 (AMTS.exe) service under Windows Services. The service should always run as a local SYSTEM account.
Once this setting was changed back to it's default. You were able to successfully execute the Workflow from the SMC and run the job on the Remote Agent in question.

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Valentineo McGowan | Technical Consultant
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