AM7
Email recipients to addresses external fail. Relaying off mail server, no authentication. Email to internal address processes correctly.

Send email to a pager fails as
Send Email Error: One or more recipients rejected.

McAfee is set to allow relaying.

Any suggestions on other settings to allow the messages to send?

Thanks,
Laurie

Category Survey AutoMate 7 version: 7.0.8 Windows version: Windows 7

Hello Laurie,

Is it possible for you to export your task from Task Administtrator, *.zip it up and attach it to this forum thread OR if sensitive data is present email it to automate.support@helpsystems.com.
We would like to review it.

Category Survey AutoMate 7 version: Windows version:

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Valentineo McGowan | Technical Consultant
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1 213.738.6966 | F: +1.213.738.7665

Hello Laurie,

I was able to test this internally with our mail server and sent a text via email to my cell phone using 2 steps in the attached task I emailed back to you.
My mobile carrier is TMobile.

Please verify if this works or fails.
Have you tested to see if texts can be sent and received by the @vtext.com domain through Verizon using your company's outbound smtp server?

Category Survey AutoMate 7 version: Windows version:

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Valentineo McGowan | Technical Consultant
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1 213.738.6966 | F: +1.213.738.7665

Hello Laurie,

Support Ticket #a01491682310591 has been created for this issue.
NOTE Please log into your account on the Network Automation URC to communicate with Support on all tickets.
https://www.networkautomation.com/account/

Category Survey AutoMate 7 version: Windows version:

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Valentineo McGowan | Technical Consultant
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1 213.738.6966 | F: +1.213.738.7665