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Topic Title: v7 install files
Topic Summary:
Created On: 06/04/2015 10:32 PM
Status: Read Only
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 06/04/2015 10:32 PM
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MichalFeher
n00b (>6 posts)

Posts: 2
Joined: 06/04/2015

Hi guys. I would like to get the install files of version 7 as I want to reinstall Automate. Any idea how I can get the install kit?

I have sent an email to the company but what they say is that I need to purchase v10 first (1600$) in order to get v7 which I find ridiculous.

Thanks.



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 06/04/2015 11:25 PM
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Gijsberth de Ruiter
Artisan (200-499)

Posts: 455
Joined: 03/30/2005

Normally, if you have a license, you should be able to download versions from your account (after log in) on this website.


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 06/05/2015 12:33 AM
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MichalFeher
n00b (>6 posts)

Posts: 2
Joined: 06/04/2015

yes could be. but that was 5 years ago and I wasnt in the company back then. my colleague had an account but he isnt working with us anymore. All I have is the license number.



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 06/05/2015 01:38 PM
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Valentineo McGowan
HelpSystems

Posts: 766
Joined: 09/03/2013

Hello Michal,

Unfortunately you would need an active v7 license or an active MaintenancePlus on your account to have the ability to download older versions of the software from the account page.
You could renew the maintenance. I cannot share the cost of this here on the Forum but I can say it is not the same cost of the product itself.

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Valentineo McGowan | Technical Consultant
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1 213.738.6966 | F: +1.213.738.7665
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