Is there any way to save encrytped email attachment when using "Get E-mail (IMAP) " function  

Hi Ernerst,

Does the encrypted attachment not download, or just not decrypt?
Do you know how the attachment was encrypted?

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- Rick Johnson
Network Automation

Hi Rick,

The document was not downloaded (i.e. the save attachments option has been enable), The subject of the email can be displayed

 should be use PKCS#12

When opening this kind of e-mail attachment in Lotus Client, I have to import a certificate

Thanks,
Ernest

 

 

Hi Ernest,

I'll need to review some of these details with the development team, but I have some questions pertaining to the certificate.
Does the Lotus client prompt you for the certificate when you retrieve the attachment, or do you need to already have this certificate imported before the attachment is downloaded?
What encryption method is used?
Is it possible to use POP3 to download the same message and attachment?




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- Rick Johnson
Network Automation

Edited: 07/28/2010 at 02:03 PM by Rick Johnson (N.A.)

Hi Ernest,

AutoMate is not able to handle encrypted email at this time.

I have sent this to the development team for consideration in a future update.

We apologize for any inconvenience caused.

I'm not sure how well this would work for you, but you might try sending the emails unencrypted, but attach files that are pre-encrypted using an encryption method that AutoMate can decrypt, here is a list from the Help file:

The Available options are:

Passphrase (Default): Requires a particular passphrase to verify and decrypt the specified file(s).

Public/Private Key: An asymmetric form of encryption that relies on a cryptographically generated public/private key pair. Encryption is performed with the public key and can only be decrypted with the corresponding private key.

PGP Passphrase: Require a particular PGP passphrase to decrypt.

PGP Public/Private Key: PGP uses a system which binds the public keys to a an e-mail address. Requires the associated PGP private key to decrypt.

OpenPGP Passphrase: Requires a particular OpenPGP passphrase to decrypt.

OpenPGP Public/Private Key: Encryption is performed using OpenPGP public key and can only be decrypted with the corresponding private key.

Available encryption algorithm options for Passphrase are:

Rijndael
DES
RC2
TripleDES

Available encryption algorithm options for PGP Passphrase and OpenPGP Passphrase are:

IDEA (PGP Only)
3DES
CAST5
Blowfish
AES128
AES192
AES256
Twofish256

I hope that this information can be of some assistance to you.

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- Rick Johnson
Network Automation

Hi Rick,

The certificate has pre-installed in Lotus Client.

We cannot change the encryption/decryption methods as the file is sent from our customer

Best Regards,

Ernest

 

Hi Ernest,

We apologize, but at this time AutoMate is not able to handle that encryption.

-------------------------
- Rick Johnson
Network Automation