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Topic Title: File Compress Issue
Topic Summary: Could not open target archive file Error
Created On: 05/23/2017 09:43 PM
Status: Read Only
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 05/23/2017 09:43 PM
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NicholasCatt
n00b (>6 posts)

Posts: 5
Joined: 05/23/2017

Hi

 

I am trying to set up Automate 6 in our new Windows 12 environment but have an issue when trying to compress a file as I keep getting a 'Could not open target archive file' error.  I have tried with a few different file types, none of which work and I believe that it is an access issue of sorts but am stuck as to where to look next.

 

Has anybody encountered this before?

 

Thanks

Nic



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 05/24/2017 08:49 AM
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Leonard Amabile
HelpSystems

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Joined: 05/15/2007

Nicholas,

Please provide the task in your reply so that it can be reviewed. Also, AutoMate 6 is not supported in Windows 2012.

http://www.networkautomation.c...upport/56a9a5dd83b48/



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Leonard Amabile | Director, Cross Platform Support
AutoMate | InterMapper | Skybot | Divisions of HelpSystems
T: +1.213.738.1700 | F: +1.213.738.7665
 05/25/2017 12:09 AM
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NicholasCatt
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Posts: 5
Joined: 05/23/2017

Originally posted by: Leonard Amabile Nicholas, Please provide the task in your reply so that it can be reviewed. Also, AutoMate 6 is not supported in Windows 2012. http://www.networkautomation.c...upport/56a9a5dd83b48/

 
Leonard
 
Thanks for the feedback and information regarding operating system compatability.
 
This is the function in the task that is currently failing:
 

Let me know if this is sufficient.

Thanks
Nic

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Task Steps: (Right click, Select All, Copy to copy to the clipboard. Steps can then be pasted into the AutoMate Task Builder)


Edited: 05/25/2017 at 09:33 AM by AutoMate Discussion Moderator
 05/25/2017 02:58 PM
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Justin Aucoin
HelpSystems

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Joined: 02/15/2016

Hi NicholasCatt,

Is the E:\ a local drive or a mapped network drive?

Is the target file in use?



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Justin Aucoin | Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700 | F: +1.213.738.7665
 05/25/2017 10:23 PM
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NicholasCatt
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Joined: 05/23/2017

Originally posted by: Justin Aucoin Hi NicholasCatt, Is the E:\ a local drive or a mapped network drive? Is the target file in use?

Hi Justin

 

E:\: is a local drive and the file should not be in use as this is a new server that only I am working at the moment but I will double check.

 

Thanks

Nic



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