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Topic Title: trigger stops working
Topic Summary: tast trigger
Created On: 06/25/2013 01:43 AM
Status: Read Only
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 06/25/2013 01:43 AM
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Fabi D.
Journeyman (50-99)

Posts: 66
Joined: 01/20/2012

sometimes our trigger ( start every 15 min) do not work.
the next launch date is displayed correctly.

after opening the properties, the task immediately starts correctly.
any ideas, why this problem occurs sporadically?

regards


 Category Survey
AutoMate 8 version:
Windows version:


-------------------------
Windows Server 2012
<span>ATM 10 v10.7.0.3
 06/25/2013 01:10 PM
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Ricardo Castaneda
HelpSystems

Posts: 3424
Joined: 01/11/2008

Hi Johannes,

Can you please confirm what Operating System and what version of AutoMate 8 you are running?

 Category Survey
AutoMate 8 version:
Windows version:


-------------------------

Ricardo Castaneda | Principal Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700
 06/26/2013 06:52 AM
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Fabi D.
Journeyman (50-99)

Posts: 66
Joined: 01/20/2012

sure

V

V



 Category Survey
AutoMate 8 version:
Windows version:


-------------------------
Windows Server 2012
<span>ATM 10 v10.7.0.3
 06/26/2013 10:43 AM
User is offline View Users Profile Print this message

Author Icon
Ricardo Castaneda
HelpSystems

Posts: 3424
Joined: 01/11/2008

Hi Johannes,

Would it be possible to setup a GoToAssist session where we can take a closer look at this issue? If this is possible please send an email over to support@networkautomation.com with a list of your availability.

Note: Please reference this forum thread in your email.


 Category Survey
AutoMate 8 version:
Windows version:


-------------------------

Ricardo Castaneda | Principal Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700
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