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Topic Title: FTPS Client Certificate
Topic Summary:
Created On: 09/15/2014 01:51 PM
Status: Read Only
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 09/15/2014 01:51 PM
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BrandonHoneycutt
Student (5-19 posts)

Posts: 6
Joined: 07/14/2014

I am trying to connect to an outside vendor via FTPS mutual authentication. I am able to connect to the vendor using a number of FTP clients however when i try using a AWE I keep getting:

Response: 530 No client certificate presented.

 

The log on step of my AWE is setup to use FTPS Explict, passive mode and clear command channel.

 



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 09/15/2014 04:44 PM
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Valentineo McGowan
HelpSystems

Posts: 766
Joined: 09/03/2013

Hello Brandon,

Is it possible to export your task from Task Administrator and attach it to this forum post while removing the username and password OR *.zip up the task and email it to automate.support@helpsystems.com so we may review it?

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Valentineo McGowan | Technical Consultant
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1 213.738.6966 | F: +1.213.738.7665
 09/17/2014 07:46 AM
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BrandonHoneycutt
Student (5-19 posts)

Posts: 6
Joined: 07/14/2014

Here is the .aml I am using. As you can see it is very simple.

 



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Task Steps: (Right click, Select All, Copy to copy to the clipboard. Steps can then be pasted into the AutoMate Task Builder)


ftps.aml
ftps.aml  (1 KB)

 09/17/2014 04:22 PM
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Valentineo McGowan
HelpSystems

Posts: 766
Joined: 09/03/2013

Hello Brandon,

Please let us know your availability for setting up a WebEx session so we may see this issue first hand. If this is possible please send an email over to automate.support@helpsystems.com.
AutoMate Technical Support is available from 8am to 5pm Monday through Friday Pacific time (GMT -7).

Note: Please reference the Topic Title of this forum thread in the subject.

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Valentineo McGowan | Technical Consultant
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1 213.738.6966 | F: +1.213.738.7665
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