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Topic Title: WebServices and REST support
Topic Summary: Improved Webservice functionality and support for REST
Created On: 08/14/2015 12:31 AM
Status: Read Only
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 08/14/2015 12:31 AM
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DanielGrip
Master (500-999)

Posts: 569
Joined: 11/25/2007


Our IT structure is moving over to webservices within a year, the current application structures that are GUI and Terminal based will be removed.

This poses an issue with Automate BPA since we're unable to use the current implementation of WebService actions and also the current lack of REST support.

The issue is more specifically that defining complex types and creating objects often fails as well as the actual Webservice action fails to use the specified types.

During our GoToAssist sessions we've been recommended to use the HTTP Post action with a specific XML file instead, but this is not a viable long term solution for us.

Without some update to the webservice actions or a fix resolution we won't be able to use Automate BPA for automation any longer leaving us with no other option then to find a different alternative.

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Daniel Grip
 08/22/2015 12:33 AM
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N i c k
Expert (100-199)

Posts: 183
Joined: 03/11/2006

I agree please enhance web service capabilities in automate.
 08/24/2015 01:25 PM
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Valentineo McGowan
HelpSystems

Posts: 766
Joined: 09/03/2013

Hello Daniel/Nick,

We are planning on making further code enhancements to our HTTP and Web Service actions pertaining to REST and JSON support.
What precisely those changes will be and in which build they will appear has yet to be determined.
possibly v10.4 or v10.5.


-------------------------

Valentineo McGowan | Technical Consultant
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1 213.738.6966 | F: +1.213.738.7665
 12/02/2015 05:47 AM
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ErikDroszcz
Student (5-19 posts)

Posts: 9
Joined: 02/22/2015

Hi Valentineo,

I am just curious. Do you have any new information to share regarding when we will see REST API support in BPA Server?

 

 12/03/2015 03:21 PM
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Valentineo McGowan
HelpSystems

Posts: 766
Joined: 09/03/2013

Hello Erik,

Presently nothing as changed on our future planned support for REST and JSON functionality in AutoMate and BPA Server.
We have a v10.4 build being released later this month.
Unfortunately, a yet to be determined future build release will include those enhancements in 2016, they will not be present in v10.4.


-------------------------

Valentineo McGowan | Technical Consultant
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1 213.738.6966 | F: +1.213.738.7665
 12/10/2015 11:01 AM
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TetsuyaOka
Journeyman (50-99)

Posts: 58
Joined: 06/14/2010

Hello Valentineo,

Originally posted by: Valentineo McGowan
We have a v10.4 build being released later this month.


I just got curious v10.4 release date.
Is there any specific date?

Thanks,
Tetsuya



 12/10/2015 11:08 AM
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Ricardo Castaneda
HelpSystems

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Hello,

We do not have an official release date but do plan on releasing very soon.

-------------------------

Ricardo Castaneda | Principal Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700
 12/11/2015 01:32 PM
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TetsuyaOka
Journeyman (50-99)

Posts: 58
Joined: 06/14/2010

Hi Ricardo,

Noted and thank you for your reply.

Best regards,
Tetsuya
 04/02/2016 02:25 AM
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ErikDroszcz
Student (5-19 posts)

Posts: 9
Joined: 02/22/2015

Hello,

There was some four months since the last update on this.

Do you have any new information to share regarding your plans on implementing REST and JSON functionality in AutoMate and BPA Server?

Regards Erik

 

 06/09/2016 12:38 PM
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ErikDroszcz
Student (5-19 posts)

Posts: 9
Joined: 02/22/2015

Hi Ricardo,

Been about six months since the last update.

Any news on this?

Regards Erik

 06/09/2016 02:10 PM
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Ricardo Castaneda
HelpSystems

Posts: 3424
Joined: 01/11/2008

Hello,

We are nearing a release, we are working hard to push this release out and we will update you as soon as possible.

I apologize for the inconvenience.

-------------------------

Ricardo Castaneda | Principal Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700
 07/12/2016 11:12 AM
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N i c k
Expert (100-199)

Posts: 183
Joined: 03/11/2006

Is this part of v10.5 ?
 07/12/2016 02:15 PM
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Leonard Amabile
HelpSystems

Posts: 5454
Joined: 05/15/2007

Originally posted by: N i c k

Is this part of v10.5 ?


No it is not.


-------------------------

Leonard Amabile | Director, Cross Platform Support
AutoMate | InterMapper | Skybot | Divisions of HelpSystems
T: +1.213.738.1700 | F: +1.213.738.7665
 08/25/2016 06:29 AM
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MikePlacko
HelpSystems

Posts: 1
Joined: 08/25/2016

I think there may be some misconceptions about REST support missing from the Automate product. 

REST is simply a style of request over HTTP, in which Automate 10.5 contains POST, GET, PUT, DELETE, HEAD, TRACE, and OPTIONS. With that you should be able to utilize almost every REST service.

What is missing, however, is the ability to quickly parse JSON data. You can handle it manually for now or wait for them to add support for it. 

What MIGHT be missing, is some input/output parameter support. That would depend specifically on the exact REST Service you are trying to utilize. Specifics would be needed as to the service being used in order to comment on that further.

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