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Topic Title: Encryption Failure Topic Summary: Created On: 12/05/2016 01:58 PM Status: Read Only |
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I have tried every variation that Automate has in the cryptography option to encrypt a file and have our end user open it, however they are unable to decrypt. If I use another program (AutoKrypt), they are able to open the file. We are no longer using AutoKrypt and need an alternative since Automate seems to not be working either. Does anyone know of a batch script I could run in Automate to .pgp encrypt the files and ftp to our client? Before you ask, i did confirm we are using the correct public key.
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Wilhelm,
Please attach the step(s) you are using. If you are using the correct 'public key', it should error out, so I am assuming you have successfully imported the public key into your keyrings and are using those? since you say you are using a public key, I am also assuming you are either using 'PGP Key' OR the 'OpenPGP Key' option? Is it successfully executing the step? Or is that what you are having issues with? Seems like you are creating an encrypted file and sending it to them and they can't decrypt? Can you also check the filesize of the encrypted file. For testing purposes, go ahead and use the 'Armor' option, then open the encrypted file in notepad and see what you have. I appreciate your time in testing this out to ensure all settings are correct.
------------------------- Thank you for choosing AutoMate Hamid Noorbakhsh | Senior Software Engineer AutoMate | A Division of HelpSystems HelpSystems, LLC | T: +1.213.738.1700 |
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i can encrypt and ftp the file to the client using the key they provided, but they are not able to open it on thier end. We spent hours trying every option Automate has, even changing all the algorythyms in every combination. I do not know what the Armor option is. what is that?
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to be honest, i know nothing about key rings. is there a key ring in automate. i only have the one public key they gave me. any help on this would greatly be appreciated!
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ok, i used Kleopatra to encrypt the file and sent it to the client and they were able to open it, but still nothing with Automate. I would be willing to do a screenshare if you have the time help out the undeserving.
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