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Topic Title: Problems with FTP Logon using Keyfile
Topic Summary:
Created On: 03/08/2017 12:01 PM
Status: Read Only
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 03/08/2017 12:01 PM
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MarkLee
Student (5-19 posts)

Posts: 7
Joined: 06/25/2008

I'm trying to connect to an SFTP server using a keyfile. I can connect using filezilla. However, when I try to use Automate to connect, the logon step fails. I'm filling out the following parameters for the step.

Activity to Perform: Logon

Credentials
Host: [hostname is filled out]
Username [username is filled out]
Session: FtpSession1

Advanced
Connection Type: SFTP (Key)
Port: 22
SFTP versions:
Sftp2, Sftp3, Sftp4
Authentication Type: Auto
Cipher(s) selection: Auto adjust
Private key file: [keyfile is entered]
Log file: [filled out]

When the step executes, I get an error in the log file:
3/8/2017 11:18:57 AM : Connecting to [redacted] connection type is Sftp_Public_Key.
3/8/2017 11:18:57 AM : Error 7

Is there anything I'm setting incorrectly here?



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AutoMate 9 version: 9.0.5
Windows version: Windows Server 2008 R2
 03/09/2017 10:51 AM
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Ricardo Castaneda
HelpSystems

Posts: 3424
Joined: 01/11/2008

Hi Mark,

I would suggest you try adjust the Cipher selection to "Legacy". If that does not work you will need to change it to "Custom". From there you will need to check what filezilla is using and use those selections.

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Ricardo Castaneda | Principal Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700
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