Network Automation Software We are currently migrating this forum
over to our HelpSystems domain. Please
post all new threads in our new
HelpSystems Community Portal.
Post to the HelpSystems Forum
You are not currently logged on. You must be logged on in order to post. Log on
Or Create a new account
AutoMate Discussion
Decrease font size
Increase font size
Topic Title: Problems with FTP Logon using Keyfile
Topic Summary:
Created On: 03/08/2017 12:01 PM
Status: Read Only
Linear : Threading : Single : Branch
Search Topic Search Topic
Topic Tools Topic Tools
View similar topics View similar topics
View topic in raw text format. Print this topic.
 03/08/2017 12:01 PM
User is offline View Users Profile Print this message

Author Icon
Student (5-19 posts)

Posts: 7
Joined: 06/25/2008

I'm trying to connect to an SFTP server using a keyfile. I can connect using filezilla. However, when I try to use Automate to connect, the logon step fails. I'm filling out the following parameters for the step.

Activity to Perform: Logon

Host: [hostname is filled out]
Username [username is filled out]
Session: FtpSession1

Connection Type: SFTP (Key)
Port: 22
SFTP versions:
Sftp2, Sftp3, Sftp4
Authentication Type: Auto
Cipher(s) selection: Auto adjust
Private key file: [keyfile is entered]
Log file: [filled out]

When the step executes, I get an error in the log file:
3/8/2017 11:18:57 AM : Connecting to [redacted] connection type is Sftp_Public_Key.
3/8/2017 11:18:57 AM : Error 7

Is there anything I'm setting incorrectly here?

 Category Survey
AutoMate 9 version: 9.0.5
Windows version: Windows Server 2008 R2
 03/09/2017 10:51 AM
User is offline View Users Profile Print this message

Author Icon
Ricardo Castaneda

Posts: 3424
Joined: 01/11/2008

Hi Mark,

I would suggest you try adjust the Cipher selection to "Legacy". If that does not work you will need to change it to "Custom". From there you will need to check what filezilla is using and use those selections.

 Category Survey


Ricardo Castaneda | Principal Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700
18258 users are registered to the AutoMate Discussion forum.
There are currently 0 users logged in.
The most users ever online was 6686 on 11/01/2020 at 01:24 AM.
There are currently 1567 guests browsing this forum, which makes a total of 1567 users using this forum.

FuseTalk Enterprise Edition v4.0 - © 1999-2021 FuseTalk Inc. All rights reserved.

Sitemap Network Automation Software Blog