Network Automation Software We are currently migrating this forum
over to our HelpSystems domain. Please
post all new threads in our new
HelpSystems Community Portal.
Post to the HelpSystems Forum
You are not currently logged on. You must be logged on in order to post. Log on
Or Create a new account
AutoMate Discussion
Decrease font size
Increase font size
Topic Title: The agent is logged off and could not be logged on. Verify the username and password for the agent is correct.
Topic Summary:
Created On: 04/04/2017 01:26 PM
Status: Read Only
Linear : Threading : Single : Branch
Search Topic Search Topic
Topic Tools Topic Tools
View similar topics View similar topics
View topic in raw text format. Print this topic.
 04/04/2017 01:26 PM
User is offline View Users Profile Print this message

Author Icon
KarthikChalasani
n00b (>6 posts)

Posts: 1
Joined: 04/06/2016

We have been getting this error since yesterday on the Automate BPA server 

when trying to run the jobs. Nothing changed in terms of properties or the username and password.

All our prod jobs have been impacted by this, any help or information on this is appreciated.

 "the agent is logged off and could not be logged on.  Verify the username and password for the agent is correct."



 Category Survey
AutoMate 9 version: 9.0.0
Windows version: Windows Server 2008
 04/05/2017 12:34 PM
User is offline View Users Profile Print this message

Author Icon
Ricardo Castaneda
HelpSystems

Posts: 3424
Joined: 01/11/2008

Hello,

Do you have other users logged in via RDP in a disconnected state (you can check in windows task manager)?

Do you see the Event Monitor (AMEM.exe or A icon) in the sys tray of the user you are logged in as?

 Category Survey


-------------------------

Ricardo Castaneda | Principal Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700
Statistics
18258 users are registered to the AutoMate Discussion forum.
There are currently 0 users logged in.
The most users ever online was 5551 on 01/08/2018 at 11:11 AM.
There are currently 1698 guests browsing this forum, which makes a total of 1698 users using this forum.

FuseTalk Enterprise Edition v4.0 - © 1999-2020 FuseTalk Inc. All rights reserved.

Sitemap Network Automation Software Blog