Hi guys.  Have an unusal issue here.

Running Windows 7 x64 with all the latest updates.  Also running on multiple monitors

I designed a few tasks to run on a schedule, and up until recently, they all worked flawlessly.

The last few times though, I noticed that when switching between windows, it struggles to bring that window forward.  Especially between Windows Explorer & Excel

I've attached part of the code so you can see.
It seems to get stuck on  
<AMWINDOW WINDOWTITLE="Schedule*" ALLOWHIDDEN="YES" /> 

At this point, it is already focused on Windows Explorer and want it to focus on Excel so it can delete the first row and go onto the next task.

If I click on excel manually, the tasks progresses on. 

 

Lilke I mentioned... this was working originally but isn't now.

Was there a windows update that has caused this to stop ?  Is there a reg entry I need to modify to allow automate to bring focus to windows again ?

 

Category Survey AutoMate 9 version: 9.0.5 Windows version: Windows 7

Task Steps: (Right click, Select All, Copy to copy to the clipboard. Steps can then be pasted into the AutoMate Task Builder)
<AMWINDOW WINDOWTITLE="Schedule*" ALLOWHIDDEN="YES" /> <AMWINDOW ACTIVITY="wait" WINDOWTITLE="Schedule - Excel" ACTION="focus" /> <AMIF EXPRESSION="%TodaysDateRaw% = %ExcelDate%"> <AMINPUT ACTIVITY="hold_key" CTRL="YES" /> <AMINPUT KEYSTROKES="{HOME}" /> <AMINPUT ACTIVITY="release_key" CTRL="YES" /> <AMINPUT ACTIVITY="hold_key" SHIFT="YES" CTRL="YES" /> <AMINPUT KEYSTROKES="{RIGHT}" /> <AMINPUT ACTIVITY="release_key" SHIFT="YES" CTRL="YES" /> <AMINPUT ACTIVITY="hold_key" CTRL="YES" /> <AMINPUT KEYSTROKES="-" /> <AMINPUT ACTIVITY="release_key" SHIFT="YES" ALT="YES" CTRL="YES" WINKEY="YES" ALTGR="YES" /> <AMWINDOW ACTIVITY="wait" WINDOWTITLE="Delete" /> <AMINPUT KEYSTROKES="{ENTER}" /> <AMEXCELGETCELL RESULTVARIABLE="ShowTitle" CELLREF="D1" />

Been doing some research on this issue.
Turns out that if Excel opens on my default monitor, the task still runs properly.

If Excel opens on 1 of my secondary monitors, it fails to focus the window
Running a PC with 4 monitors

 

Category Survey AutoMate 9 version: 9.0.5 Windows version: Windows 7

Hi,

Please open the Task Administrator and go to Options, then System Settings, then Execution.  Please ensure 'Disable Windows Foreground Timeout' is checked.

Category Survey

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Devin Cannon | Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700 | F: +1.213.738.7665

That options was already checked.

Could it be anything else ?

 

Category Survey AutoMate 9 version: 9.0.5 Windows version: Windows 7

Hello,

 

 

Would you please email automate.support@helpsystems.com with your contact information and availability (include your time zone) so that we can schedule a remote session and take a further look at this issue. 

Category Survey AutoMate 9 version: Windows version:

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Mary Manzano | Technical Consultant
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700 | F: +1.213.738.7665

Update - after some digging around and troubleshooting, I found that everything started working again after re-installing the Graphics Card Drivers.

Not sure how long this fix will last, but for the time being, it is working again.

 

Category Survey AutoMate 9 version: 9.0.5 Windows version: Windows 7

Hi ConTrelos,

Thank you for the update. Should the issue return, please email automate.support@helpsystems.com with your contact information and availability (include your time zone) so that we can schedule a remote session and take a further look at this issue.

Category Survey AutoMate 9 version: Windows version:

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Justin Aucoin | Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700 | F: +1.213.738.7665