Network Automation Software We are currently migrating this forum
over to our HelpSystems domain. Please
post all new threads in our new
HelpSystems Community Portal.
Post to the HelpSystems Forum
You are not currently logged on. You must be logged on in order to post. Log on
Or Create a new account
AutoMate Discussion
Decrease font size
Increase font size
Topic Title: Error starting Automate 9
Topic Summary:
Created On: 01/31/2018 11:00 AM
Status: Read Only
Linear : Threading : Single : Branch
Search Topic Search Topic
Topic Tools Topic Tools
View similar topics View similar topics
View topic in raw text format. Print this topic.
 01/31/2018 11:00 AM
User is offline View Users Profile Print this message

Author Icon
JonBalm
n00b (>6 posts)

Posts: 2
Joined: 03/26/2015

When starting the Automate 9 task administrator, a window with a lot of text flashes up and then disappears before I can get anything from it. The application never starts. The system logs the following error.

Note: Patches were applied to this server (VM) over the last weekend.

Anyone else experiencing this?

System.Windows.Markup.XamlParseException: 'The invocation of the constructor on type 'ActiproSoftware.Windows.Controls.Ribbon.Controls.ContextMenu' that matches the specified binding constraints threw an exception.' Line number '3438' and line position '18'. ---> System.TypeInitializationException: The type initializer for 'ActiproSoftware.Windows.Controls.Ribbon.Ribbon' threw an exception. ---> System.TypeInitializationException: The type initializer for 'System.Windows.Media.Fonts' threw an exception. ---> System.IO.FileFormatException: No FontFamily element found in FontFamilyCollection that matches current OS or greater: Windows7SP1 ---> System.IO.FileFormatException: No FontFamily element found in FontFamilyCollection that matches current OS or greater: Windows7SP1
at MS.Internal.FontFace.CompositeFontParser.Fail(String message, Exception innerException)
at MS.Internal.FontFace.CompositeFontParser.ParseFontFamilyCollectionElement()
at MS.Internal.FontFace.CompositeFontParser..ctor(Stream fileStream)
--- End of inner exception stack trace ---
at MS.Internal.FontFace.CompositeFontParser.Fail(String message, Exception innerException)
at MS.Internal.FontFace.CompositeFontParser..ctor(Stream fileStream)
at MS.Internal.FontCache.FamilyCollection.SystemCompositeFonts.GetCompositeFontFamilyAtIndex(Int32 index)
at MS.Internal.FontCache.FamilyCollection.GetFontFamilies(Uri fontFamilyBaseUri, String fontFamilyLocationReference)
at System.Windows.Media.Fonts.CreateFamilyCollection(Uri fontLocation, Uri fontFamilyBaseUri, String fontFamilyLocationReference)
at System.Windows.Media.Fonts..cctor()
--- End of inner exception stack trace ---
at System.Windows.Media.Fonts.get_SystemFontFamilies()
at ActiproSoftware.Windows.Controls.Ribbon.Ribbon..cctor()
--- End of inner exception stack trace ---
at ActiproSoftware.Windows.Controls.Ribbon.Ribbon.get_SystemHasSegoeUIFont()
at ActiproSoftware.Windows.Controls.Ribbon.Controls.ContextMenu..ctor()
at System.Xaml.Schema.XamlTypeInvoker.DefaultCtorXamlActivator.CallCtorDelegate(XamlTypeInvoker type)
at System.Xaml.Schema.XamlTypeInvoker.DefaultCtorXamlActivator.CreateInstance(XamlTypeInvoker type)
at System.Xaml.Schema.XamlTypeInvoker.CreateInstance(Object[] arguments)
at MS.Internal.Xaml.Runtime.ClrObjectRuntime.CreateInstance(XamlType xamlType, Object[] args)
--- End of inner exception stack trace ---
at System.Windows.Markup.XamlReader.RewrapException(Exception e, IXamlLineInfo lineInfo, Uri baseUri)
at System.Windows.Markup.WpfXamlLoader.Load(XamlReader xamlReader, IXamlObjectWriterFactory writerFactory, Boolean skipJournaledProperties, Object rootObject, XamlObjectWriterSettings settings, Uri baseUri)
at System.Windows.Markup.WpfXamlLoader.LoadBaml(XamlReader xamlReader, Boolean skipJournaledProperties, Object rootObject, XamlAccessLevel accessLevel, Uri baseUri)
at System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
at System.Windows.Application.LoadBamlStreamWithSyncInfo(Stream stream, ParserContext pc)
at System.Windows.Application.DoStartup()
at System.Windows.Application.<.ctor>b__1_0(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)


 Category Survey
AutoMate 9 version:
Windows version: Windows Server 2008 R2
 01/31/2018 12:45 PM
User is offline View Users Profile Print this message

Author Icon
Justin Aucoin
HelpSystems

Posts: 360
Joined: 02/15/2016

Hi JonBalm,

This error is a known issue with one of the recent MS Updates, KB 405002. Below are the links to the MS article for the update, as well as their article to resolve the issue.

Below is the link to the MS article for the update.
https://support.microsoft.com/en-us/help/4055002/description-of-the-security-and-quality-rollup-for-the-net-framework-4

Microsoft article to fix the issue.
https://support.microsoft.com/en-us/help/4074906/typeinitializationexception-or-fileformatexception-error-in-wpf-apps-t

 Category Survey
AutoMate 9 version:
Windows version:


-------------------------

Justin Aucoin | Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700 | F: +1.213.738.7665
 01/31/2018 01:21 PM
User is offline View Users Profile Print this message

Author Icon
JonBalm
n00b (>6 posts)

Posts: 2
Joined: 03/26/2015

Thank you so much. The patch for the patch fixed the problem.

 Category Survey
AutoMate 9 version:
Windows version: Windows Server 2008 R2
Statistics
18258 users are registered to the AutoMate Discussion forum.
There are currently 0 users logged in.
The most users ever online was 5551 on 01/08/2018 at 11:11 AM.
There are currently 733 guests browsing this forum, which makes a total of 733 users using this forum.

FuseTalk Enterprise Edition v4.0 - © 1999-2019 FuseTalk Inc. All rights reserved.

Sitemap Network Automation Software Blog