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Topic Title: Automate BPA Server 9 agents fall of 5 in 5 minutes
Topic Summary:
Created On: 05/06/2016 04:38 AM
Status: Read Only
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 05/06/2016 04:38 AM
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RodrigoSilva
Student (5-19 posts)

Posts: 13
Joined: 06/04/2010

Automate BPA Server 9 - 9.0.5.4 in Windows Server 2008 R2 Standard Server Pack 1 64bit

The agents falls 5 in 5 minutes occurring error as described below:

Unhandled Exception:
System.AggregateException: A Task's exception(s) were not observed either by Waiting on the Task or accessing its Exception property. As a result, the unobserved exception was rethrown by the finalizer thread. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at AutoMate.Constructs.v9.ConstructCollection.Add(ObjectConstruct Construct)
at AutoMate.BPAServer.DataManager.v9.DataAdapterBase.GetWorkflowsContainingConstruct(String ConstructID)
at AutoMate.BPAServer.DataManager.v9.BPAServerDataManager.GetWorkflowsContainingConstruct(String ConstructID)
at AutoMate.BPAServer.Execution.ExecutionServer.(String TriggerID, Dictionary`2 TriggerParameters, String TriggeringAgentID)
at AutoMate.BPAServer.Execution.ExecutionServer.()
at AutoMate.BPAServer.Execution.ExecutionServer.()
at System.Threading.Tasks.Task.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of inner exception stack trace ---
at System.Threading.Tasks.TaskExceptionHolder.Finalize()
---> (Inner Exception #0) System.NullReferenceException: Object reference not set to an instance of an object.
at AutoMate.Constructs.v9.ConstructCollection.Add(ObjectConstruct Construct)
at AutoMate.BPAServer.DataManager.v9.DataAdapterBase.GetWorkflowsContainingConstruct(String ConstructID)
at AutoMate.BPAServer.DataManager.v9.BPAServerDataManager.GetWorkflowsContainingConstruct(String ConstructID)
at AutoMate.BPAServer.Execution.ExecutionServer.(String TriggerID, Dictionary`2 TriggerParameters, String TriggeringAgentID)
at AutoMate.BPAServer.Execution.ExecutionServer.()
at AutoMate.BPAServer.Execution.ExecutionServer.()
at System.Threading.Tasks.Task.InnerInvoke()
at System.Threading.Tasks.Task.Execute()<---

========================================================

Application: BPAS_EXEC.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AggregateException
Stack:
at System.Threading.Tasks.TaskExceptionHolder.Finalize()


========================================================

Faulting application name: BPAS_EXEC.exe, version: 9.0.5.4, time stamp: 0x537e4524
Faulting module name: KERNELBASE.dll, version: 6.1.7601.19160, time stamp: 0x56bcd5c3
Exception code: 0xe0434352
Fault offset: 0x0000c52f
Faulting process id: 0x9c0
Faulting application start time: 0x01d1a78a41316cf9
Faulting application path: C:\Program Files (x86)\AutoMate BPA Server 9\BPAS_EXEC.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: e5414c8a-137d-11e6-a12e-0050568b61d3

What can I do to solve this problem?


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AutoMate BPA Server 9 version: 9.0.4
Windows version: Windows Server 2008 R2


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 05/09/2016 11:04 AM
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Leonard Amabile
HelpSystems

Posts: 5454
Joined: 05/15/2007

Rodrigo,

The agents will fail or disconnect it the execution server is no longer up an running. From the screenshot, it appears that the execution server is crashing. Did this just start to occur? What has changed on the host machine? Have additional workflows/tasks been added to the system?



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-------------------------

Leonard Amabile | Director, Cross Platform Support
AutoMate | InterMapper | Skybot | Divisions of HelpSystems
T: +1.213.738.1700 | F: +1.213.738.7665
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