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Topic Title: Task could not start (Code: 31936, API: 1008)
Topic Summary:
Created On: 08/10/2016 01:37 PM
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 08/10/2016 01:37 PM
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KumarParameswaran
Expert (100-199)

Posts: 127
Joined: 10/10/2012

Hi,

Can anyone tell me what could be the reason for this error. All the sudden we are getting this error. The agent is connected as well.

Task could not start because a valid interactive session could not be located.    (Code: 31936, API: 1008)

Thank you



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AutoMate BPA Server 9 version: 9.0.3
Windows version: Windows Server 2008 R2
 08/10/2016 03:02 PM
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Ricardo Castaneda
HelpSystems

Posts: 3424
Joined: 01/11/2008

Hi Kumar,

Is your BPAEM.exe process set to a user in a disconnected state? This would occur if users are not logging off their RDP sessions and just closing the RDP window.

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Ricardo Castaneda | Principal Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700
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