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Topic Title: Handling a network connection outage
Topic Summary:
Created On: 02/13/2014 10:50 AM
Status: Read Only
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 02/13/2014 10:50 AM
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JamesHalinson
Expert (100-199)

Posts: 122
Joined: 12/11/2013

Hi,

Today we had a brief network outage in our offices. I noticed that the Automate client raised a large exception which I assume was because it couldn't talk to the server and unfortunately it then lost something I was working on.
Although this is not a common occurance, I would expect Automate to gracefully handle this situation. This was with BPA Serevr 10, latest beta running on Windows Server 2008, client on Windows 7.

Thanks,

James

 02/13/2014 12:55 PM
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Ricardo Castaneda
HelpSystems

Posts: 3424
Joined: 01/11/2008

Hi James,

Can you please post the error that you received for further testing?

-------------------------

Ricardo Castaneda | Principal Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700
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