Network Automation Software We are currently migrating this forum
over to our HelpSystems domain. Please
post all new threads in our new
HelpSystems Community Portal.
Post to the HelpSystems Forum
You are not currently logged on. You must be logged on in order to post. Log on
Or Create a new account
AutoMate Discussion
Decrease font size
Increase font size
Topic Title: Emails in a Disaster Recovery standpoint
Topic Summary:
Created On: 03/05/2014 02:28 AM
Status: Read Only
Linear : Threading : Single : Branch
Search Topic Search Topic
Topic Tools Topic Tools
View similar topics View similar topics
View topic in raw text format. Print this topic.
 03/05/2014 02:28 AM
User is offline View Users Profile Print this message

Author Icon
LakshmiBalakrishnan
Student (5-19 posts)

Posts: 10
Joined: 11/29/2013

Hi Everyone, 

 

I am currently looking at ways to send alerts in case of an automate task failure, the situation being that the email server is down. At the moment, all our alert messages are managed through an email system, which probably would take quite a good while to come back up online in a Disaster recovery situation. 

 

Could you kindly give me some ideas regarding the alert notifications in this scenario(with/without Automate)? I've been looking at some options such as

1. Sending SMS alerts ~ even though the URC does have a tutorial on that how the messages are being sent is not explained.

2. Microsoft Message Queue Service ~ where the messages queue up til the Email Server comes back online.

 

Any help wouldbe much appreciated.

Thanks,

Lakshmi

 03/05/2014 03:50 AM
User is offline View Users Profile Print this message

Author Icon
AlexLalvani
Journeyman (50-99)

Posts: 55
Joined: 02/14/2014

Just wondering if it might be better to have a backup email server (even something like Gmail) for this scenario.

Have you got a link to the SMS example/tutorial?

 03/05/2014 05:02 PM
User is offline View Users Profile Print this message

Author Icon
Vincent Pappas
AUTOMATE EMPLOYEE

Posts: 33
Joined: 02/27/2014

Hello Lakshmi,

 

Unfortunately there is no SMS support for BPA or Automate at this time, no actions deal directly with SMS. My suggestion is partly Alex's I'd use a back up email client like gmail.com, to have it send an email to a phone number using browser functions. 

 

If I come accross a better way to do it surely I'll post it here for you. 

 

-Vince P



-------------------------
Vince Pappas | QASE
Network Automation, Inc.
Phone: +1 213.738.1700 | Fax: +1 213.738.7665


Edited: 03/06/2014 at 08:18 AM by Vincent Pappas
 03/05/2014 09:01 PM
User is offline View Users Profile Print this message

Author Icon
JeanDelfosse
Supreme Guru (1000+)

Posts: 8883
Joined: 03/30/2005

I think SMS support would be a very useful feature since it is very popular, and billions of people are able to receive them.

-------------------------
Jean Delfosse - Automate Beta Tester
Win7 Pro 64 bits -Win XP Pro SP3 32 bits - AM8, AM7, BPA10, BPA9, BPA8, BPA7, AM6 Enterprise, AM4
 03/06/2014 09:19 AM
User is offline View Users Profile Print this message

Author Icon
BenjaminKorper
Artisan (200-499)

Posts: 231
Joined: 06/18/2009

There are thousands of commercial SMS gateways that you can call through a simple webservice call or HTTP command. We use Mollie with AutoMate in Holland.

-------------------------

 03/06/2014 02:22 PM
User is offline View Users Profile Print this message

Author Icon
JeffTysco
Artisan (200-499)

Posts: 319
Joined: 07/30/2009

If your in a situation where e-mails are critical, or an e-mail server is prone to downtime then you could utilize an Automate Task to send e-mails on success/failure. Within this task, 1 step could send the notification via normal channels, if this step fails it could go on to the next step where it uses a backup mail server, if this step also fails it could go on to the next step where it sends an SMS Message. If this tep fails then there is likely a network issue that needs to be resolved...where if needed you could build a step to communicate via modem if available?

If you're looking for a high-tech way to deal with this, then implement a load balancer that can detect down servers to redirect your traffic.

-------------------------
?? . Your Total IT Solutions Provider
?? . Business Class Hosting Services
Statistics
18258 users are registered to the AutoMate Discussion forum.
There are currently 0 users logged in.
The most users ever online was 5551 on 01/08/2018 at 11:11 AM.
There are currently 1427 guests browsing this forum, which makes a total of 1427 users using this forum.

FuseTalk Enterprise Edition v4.0 - © 1999-2020 FuseTalk Inc. All rights reserved.

Sitemap Network Automation Software Blog