Network Automation Software We are currently migrating this forum
over to our HelpSystems domain. Please
post all new threads in our new
HelpSystems Community Portal.
Post to the HelpSystems Forum
You are not currently logged on. You must be logged on in order to post. Log on
Or Create a new account
AutoMate Discussion
Decrease font size
Increase font size
Topic Title: AM10 Beta 3 SystemEvents.txt logs created but not visible in AM Task Admin
Topic Summary: Logs are visible through Windows, but Logs page can't find SystemEvents.txt
Created On: 06/26/2014 12:32 PM
Status: Read Only
Linear : Threading : Single : Branch
Search Topic Search Topic
Topic Tools Topic Tools
View similar topics View similar topics
View topic in raw text format. Print this topic.
 06/26/2014 12:32 PM
User is offline View Users Profile Print this message

Author Icon
JeffJohnston
Apprentice (20-49)

Posts: 22
Joined: 05/29/2014

It's the craziest thing...  I changed from the default location to a network drive, and think that worked for a while, but then stopped.  Even changing it back to the default location doesn't help.  Log display screen says "There are no values to show" for SystemEvents.txt only, but does correctly show TaskEvents.txt and AuditEvents.txt located in the same directory, either the default or my network drive. 

It was working just fine and then one day (a couple of week ago, I'd say), poof... no more SystemEvents.txt displaying even though I can manually read it in Windows Explorer. Doesn't matter if I navigate with the folders or cut & paste the full path directly, same result.

Note, there's both AutoMate10SystemEvents.txt and an older, smaller AutoMate10SystemEvents.txt~ file present at times, which I presume is some way of it appending to the existing log when a new task starts?

I figured somehow I just fat-fingered something, but I've gotten to the point where I think it just doesn't work after you change it to another location or something.  What can I do to reset?

 07/07/2014 11:42 AM
User is offline View Users Profile Print this message

Author Icon
Mary Manzano
HelpSystems

Posts: 280
Joined: 03/10/2014

Hello Jeff,

I was able to reproduce the issue when I used a Mapped drive. It worked fine when using the full UNC path. May you please let us know how you went about changing the location of  the logs?



-------------------------
Mary Manzano | Technical Consultant
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700 | F: +1.213.738.7665
Statistics
18258 users are registered to the AutoMate Discussion forum.
There are currently 0 users logged in.
The most users ever online was 5551 on 01/08/2018 at 11:11 AM.
There are currently 1606 guests browsing this forum, which makes a total of 1606 users using this forum.

FuseTalk Enterprise Edition v4.0 - © 1999-2020 FuseTalk Inc. All rights reserved.

Sitemap Network Automation Software Blog