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Topic Title: Access Public Folders in Exchange
Topic Summary: Exchange Public Folders
Created On: 04/20/2015 03:44 PM
Status: Read Only
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 04/20/2015 03:44 PM
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Pam SmithIt Dept
Apprentice (20-49)

Posts: 31
Joined: 09/24/2009

I'm actually on v10.2.0.6. I would like to move an email from my email account to a folder in the public folders. Is that possible? What is the syntax for the "folder"? If this is possible, I would like to also read public calendars.

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 04/23/2015 12:56 PM
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Valentineo McGowan
HelpSystems

Posts: 766
Joined: 09/03/2013

Hello Pam,

The ability to move objects (appointments, contacts, emails or tasks) is only available within our Exchange action.
Is your organization using an MS Exchange mail server? If so:

Exchange - Move single object
http://www.networkautomation.c...e_Exchange_Object.htm
Exchange - Move object(s)
http://www.networkautomation.c...ange_Object%28s%29.htm

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Valentineo McGowan | Technical Consultant
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1 213.738.6966 | F: +1.213.738.7665
 04/23/2015 03:26 PM
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Pam SmithIt Dept
Apprentice (20-49)

Posts: 31
Joined: 09/24/2009

Yes, I am using MS Exchange. What is the "folder" path for the public folders? I understand how to do it within my local email account. Can I use
Public Folders - email@domain.com\All Public Folders\Select Folder\Select Sub Folder in the destination folder field?

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 04/23/2015 05:12 PM
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Valentineo McGowan
HelpSystems

Posts: 766
Joined: 09/03/2013

Hello Pam,

At the bottom of the 'Move Object' activity use the 'Load' button to retrieve folders in Exchange you have access to. Then select, the path should now appear in the field to the left.

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Valentineo McGowan | Technical Consultant
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1 213.738.6966 | F: +1.213.738.7665
 04/24/2015 08:34 AM
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Pam SmithIt Dept
Apprentice (20-49)

Posts: 31
Joined: 09/24/2009

It does not return any folders in the dropdown box. Are they listed elsewhere?

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 04/24/2015 10:26 AM
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Pam SmithIt Dept
Apprentice (20-49)

Posts: 31
Joined: 09/24/2009

It seems to only return folders that are listed under the Inbox. I am looking for folders outside the Inbox, like Public Folders.

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 04/24/2015 11:51 AM
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Pam SmithIt Dept
Apprentice (20-49)

Posts: 31
Joined: 09/24/2009

The Move only returned folders listed under the Inbox. I want to access the folders in the Public Folders or outside the Inbox. I can't get it to move to a folder under the email tree. \\email@domain.com\MovedMail vs \\email@domain.com\Inbox\MovedMail or \\Public Folders - email@domain.com\All Public Folders\MovedMail.

I am trying to figure out a work around for not being able to get to the folders I need. Why does the Modify command not allow changes to email?

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 04/27/2015 09:17 AM
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Valentineo McGowan
HelpSystems

Posts: 766
Joined: 09/03/2013

Hello Pam,

You will have to determine the proper path to the public folders and type or paste that path into the 'Destination older' field.
Whomever within your organization oversees the MS Exchange mail server should be able to provide you with the proper path.

As for not being able to modify an 'Email' as an object type:
The 'Modify Object' activity allows you to add, edit, or delete an Appointment, Contact and/or Task.
The email object does not fit the criteria to be added or edited in the same way. It can however be deleted. Hence why it appears in the drop down list of objects under the 'Delete Object' activity.

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Valentineo McGowan | Technical Consultant
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1 213.738.6966 | F: +1.213.738.7665
 09/25/2017 03:28 PM
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JamesLankford
Artisan (200-499)

Posts: 369
Joined: 11/26/2012

Was anything further developed with this? I'm having this issue as well. I can access the Inbox, and only subfolders under Inbox. Anything doesn't work, but it doesn't give an error either.

Even when I specify a different folder under Advanced in the Create exchange session action it still seems to process only the Inbox.



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AutoMate 10 version: 10.3.0
Windows version: Windows Server 2008 R2


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 09/25/2017 03:57 PM
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JamesLankford
Artisan (200-499)

Posts: 369
Joined: 11/26/2012

I just figured this out. I finally found in the documentation that to access other folders directly beneath the root you have to use: MsgFolderRoot/<folderName>

I found this in the Help File under Email - Get message(s)

Btw - MsgFolderRoot is a literal, not a variable name.



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AutoMate 10 version: 10.3.0
Windows version: Windows Server 2008 R2


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