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Topic Title: Error when downloading files
Topic Summary: Connecting to server and changing folder successfuly then getting error 103429 when downloading files
Created On: 01/19/2017 06:48 AM
Status: Read Only
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 01/19/2017 06:48 AM
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PaulBrik
n00b (>6 posts)

Posts: 2
Joined: 06/30/2016

[Main](Step 5) FTP failed (Error : File system operation failed with error. Requested path is \\vcuhshmoftp\sterlingfilegateway\HCI\HCI Outbound

 

Original error message: Attempt by security transparent method 'SBDiskFSAdapter.TElDiskFileSystemAdapter.DoOpenFile(System.String, UInt32, SBCustomFSAdapter.TSBFileShareMode, System.Object ByRef)' to call native code through method 'SBDiskFSAdapter.__Global.CreateFile(System.String, UInt32, UInt32, IntPtr, UInt32, UInt32, IntPtr)' failed. Methods must be security critical or security safe-critical to call native code., Path: \\SERVER_ROOT\XXX\ZZZ Outbound (error code is 103429)

 

Path: \\SERVER_ROOT\XXX\ZZZ Outboundm - Is DESTINATION ON



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AutoMate 10 version: 10.0.0
Windows version:
 01/23/2017 02:23 PM
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Ricardo Castaneda
HelpSystems

Posts: 3424
Joined: 01/11/2008

Hello,

Would it be possible to set-up a GoToAssist session where we can take a closer look at this issue? If this is possible please send an email over to AutoMate.Support@helpsystems.com with a list of your availability.

Note: Please reference this forum thread in your email.


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Ricardo Castaneda | Principal Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700
 01/27/2017 02:56 PM
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KumarParameswaran
Expert (100-199)

Posts: 127
Joined: 10/10/2012

I am getting the same erro with the Previous version of Automate.

Can you share the fix please.

Thank you



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 01/30/2017 01:49 PM
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Leonard Amabile
HelpSystems

Posts: 5454
Joined: 05/15/2007

Hi Kumar,

We never heard back from Paul with regards to the issue that he described. If you are encountering the same issue, please send an email to automate.support@helpsystems.com for further assistance. We will need to schedule a remote session.



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Leonard Amabile | Director, Cross Platform Support
AutoMate | InterMapper | Skybot | Divisions of HelpSystems
T: +1.213.738.1700 | F: +1.213.738.7665
 10/31/2017 06:08 AM
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BruceAldridge
Apprentice (20-49)

Posts: 39
Joined: 11/12/2015

I also started to have this problem.  was a solution ever found?

Error: FTP failed (Error : File system operation failed with error. Requested path is \\trgdatacap2\EDrive\_Imports\

Original error message: Attempt by security transparent method 'SBDiskFSAdapter.TElDiskFileSystemAdapter.DoOpenFile(System.String, UInt32, SBCustomFSAdapter.TSBFileShareMode, System.Object ByRef)' to call native code through method 'SBDiskFSAdapter.__Global.CreateFile(System.String, UInt32, UInt32, IntPtr, UInt32, UInt32, IntPtr)' failed. Methods must be security critical or security safe-critical to call native code., Path: \\trgdatacap2\EDrive\_Imports\

(error code is 103429))



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AutoMate 10 version: 10.5.0
Windows version: Windows Server 2012
 11/01/2017 07:40 AM
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Justin Aucoin
HelpSystems

Posts: 360
Joined: 02/15/2016

Hi Bruce,

Would it be possible to set-up a remote support session where we can take a closer look at this issue? If this is possible please send an email over to AutoMate.Support@helpsystems.com with a list of your availability. Also please verify the Operating System of the machine in question and it's bit level, as well as the version and bit level of the AutoMate software.
Note: Please reference this forum thread in your email.

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-------------------------

Justin Aucoin | Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700 | F: +1.213.738.7665
 07/05/2018 08:47 AM
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AaronWelti
n00b (>6 posts)

Posts: 5
Joined: 01/17/2013

I have also been encountering this error and traced it down to the file being open by a user while it was trying to be uploaded. Once they closed the file the upload completed without error.

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