I'm trying to process incoming email to an Exchange 2013 mailbox from Automate 10. There may be instances where there are inline attachments, but when I select "Save attachment(s) in folder", they don't extract unless there's a true attachment. I am connecting to this via an EWS session.




Here's a header from an email with just an inline graphic attached:



And from another email with an inline graphic and an actual attachment:



There's nothing in the headers that appear to be different. Both flag "X-MS-Has-Attach: yes".

Category Survey AutoMate 10 version: 10.4.2 Windows version: Windows Server 2012 R2

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Automate 11 BPA Standard
Windows Server 2016

Edited: 03/08/2018 at 06:59 AM by PatrickMarshall

Hello Patrick,

Unfortunately there is no way to accomplish your request using the email actions. You may be able to work around it by using interactivity actions (move mouse, right click, send keystrokes to save).

We will add a feature request on your behalf so this type of functionality is implemented into future versions of the software. We will update this thread with more information on the feature request ASAP.

Category Survey

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Alex Escalante | Support Analyst
AutoMate | Division of HelpSystems
HelpSystems, LLC | T: +1.213.738.1700 | F: +1.213.738.7665