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Topic Title: Anyone else is having "send keystroke" issue?
Topic Summary: resulting key is not the one I command it to be {ESC} -> spacebar or weird char
Created On: 04/09/2018 06:25 AM
Status: Read Only
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 04/09/2018 06:25 AM
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DaniJin
n00b (>6 posts)

Posts: 4
Joined: 02/26/2018

Anyone else is having simply key stroke command issue?

I just coded something really simple to test the key stroke, and it doesn't work. Well not always. And thats the funny part...NOT ALWAYS... why???

First time after reboot of automate, it will run. Example closing an application,Hold down alt then {F4}{ENTER} release alt. Very simple test but it proves there is something wrong with Automate.
Why would it run the first time, and second time the {ENTER} key is not detected or could turn into spacebar/null input...??
I close automate and restart it again and it works again. But if I use a real keyboard and do it myself of course it works. I load it up in my agent pcs, same issue.
I tried many combination and method, quick ALT / AltGr.. or even a total different method for closing such as {ALT}fxo.. (f -file, x - exit, o - ok) for many applications, but by the time it gets to "x", its not x!! its funny char/space/tab
WHY???

SO MUCH BUGS IN AUTOMATE!!!

My company will decide whether to move over to Blue Prism soon thou they maybe expensive, but they are STABLE!!!!

PS: my previous post on resolution problem is still not fixed.. same specs pcs and running the same script has different res results.

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AutoMate BPA Server 10 version: 10.4.1
Windows version: Windows 7
 04/09/2018 11:23 PM
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Leonard Amabile
HelpSystems

Posts: 5454
Joined: 05/15/2007

Dani,

Why are you adding an {ENTER} after an ALT{F4} when ALT{F4} will already close the window? I'm not sure what issue you are running into but it may be specific to the application that you are trying to close.

1. You are not running the latest version of v10. Please update to the latest version before stating that there are a lot of bugs.
2. Provide a reproducible case that causes what you describe. This does not occur in IE, Notepad, Excel, etc.
3. Rather than using interactivity, the best practice approach would be to end the process of the application. This is cleaner and quicker.

Interactivity is not the first option that is recommended to users and should only be used if application integration actions/activities cannot accomplish your scenario. We can assist you with getting this to function properly, but keep in mind that ALL interactive automation from any application is sensitive to screen resolutions, computer performance, mouse or keyboard movements outside of the automation, remote sessions, differing versions of Windows, differing versions of the application being automated, etc.

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Leonard Amabile | Director, Cross Platform Support
AutoMate | InterMapper | Skybot | Divisions of HelpSystems
T: +1.213.738.1700 | F: +1.213.738.7665
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